Our Staff

(PCN) Care Co-ordinator

Alexander Thomas

(PCN) First Contact Physiotherapist

Marcin Siwicki

(PCN) Pharmacy Team

Maria Butt

Clinical Pharmacist

Ernest Adomako

Pharmacy Technician

Farhana Hussain

Clinical Pharmacist

Doctors

Dr Mallik Koneru

MBBS, MRCGP, DRCOG

Dr Patricia Rijsenburg

MD, DFFP

Dr Laura Scott

DRCOG, MBChB, nMRCGP, DFRSH

Dr Tim Hunt

MBBS, MRCGP

Dr Tim White

MBBS, MRCGP

Dr Catherine Gaynor

MBBS, RCGP, DCH

Dr Farihah Akram

MBBS, BMedSci, DRCOG,MRCGP

Dr Helen Stedeford

MBChB, MSc, MRCGP

Dr Laura Hastings

MBBS, MRCGP

Dr Teromi Selvadurai

MBBS, BSc, MRCGP, DRCOG

Dr Sameena Ellahi

MBBS, Bsc, DRCOG, MRCGP

Dr Josephine Emmanuel

BSc , MBBS, MRCGP

Dr Ishita Sinha

MBBS, BSc (Hons)

Dr Alice Verran

Practice Coordinator

Julie Raffo

Social Prescriber

Mary Hanson

Nurses

The practice nurses have appointments throughout the day from 8.30am and provide a wide range of services including: Asthma care, Cervical Smears, Diabetes Care, Ear Syringing Simple Dressings, Immunisations, Advice on Foreign Travel, Travel Vaccinations, Family Planning.

Marina Marquis

Lead Nurse For Training & Education

Maureen Darlington

Practice Nurse

Carol Hastings

Nursing Team Manager and Lead Nurse for Quality & Innovation

Sandip Kaur Birring

Practice Nurse

Healthcare Assistants

Our Healthcare Assistants are highly trained and skilled in: Blood Pressure Monitoring Checks, New Patient Health Checks, Spirometry, Urine Testing, Follow-up doses of Vitamin B12 injections, Ear syringing, Diabetic measuring.

Karen Hill

HCA

Nadine Mamby

Phlebotomist

Chloe Hulme

HCA

Practice Management

William Powell

HR/Operations Manager

William started work at Tollgate in January 2013 as a Medical Receptionist, since then he has progressed in his role to Practice Administrator and is now the HR/ Operations manager. In his role as a manager, William is responsible for the daily operation of the practice and manages the Reception and Admin Teams. William is constantly trying to improve patient experience by reviewing processes and procedures. He deals with any patient queries or problems and hopes to resolve them as promptly and amicably as possible.

Martin Street

Business Manager

Martin began working with Tollgate Medical Centre in November 2017. He started working in primary care in 2006 as a Practice Manager for a small, single handed GP surgery. Here he learnt the ropes of General Practice and has since then worked in a variety of practices undertaking Practice Manager and Business Manager roles. Today he is responsible for the financial operations of Tollgate Medical Centre, ensuring that it runs within budget and can afford to deliver the best care for its patients.

Clinical Administrator

Victoria and Fahad work closely with Carol our Nursing Team Manager and are responsible for recalls and targets, any communications you may receive regarding Long Term Conditions or any other recall are from the clinical administrators.

Victoria Stead

Fahad Aftab

Data Administrators

Danni Bayne

Alisa Agius

Anne Marie Gordon

Reception Supervisor & Complaints Coordinator

As Reception Supervisor, Syed has a key role at the practice, he works alongside William Powell to ensure the smooth running of reception and is in charge of the day to day supervision of the reception team. As Complaints Coordinator Syed is the first port of call for patient complaints and will endeavour to resolve the problem or if he can not do so refer to the senior management team for investigation.

Receptionists

Our team of 9 receptionists led by Syed and William, book appointments, answer the telephone, deal with requests for repeat prescriptions and help with enquiries generally. Like the medical team they receive ongoing training in practice procedures and protocols.The reception team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Please remember our receptionists have a very difficult task to perform and that they must follow the instructions given to them by the doctors. Please also understand that they may need to ask sensitive questions when dealing with certain requests, particularly when assessing urgency. We hope that you find the professional and courteous approach by our staff helpful and welcoming. Our receptionists are Deana, Mary, Ameisha, Yvonne, Tabitha, Bushra, Naznin, Tyler and Denise.

Deana Phillips

Mary Hanson

Ameisha Le-litte

Yvonne Willden

Tabitha Saulo

Bushra Khalid

Naznin Patel

Tyler Laws

Denise Shanks

Secretaries

Our practice medical secretaries are Lorraine and Nasrin. They carry out much of the secretarial work in the practice. They provide a communication link between the patient, doctor, hospital, insurance companies and other agencies.

Lorraine Newsum

Nasrin Sultana

Medical Summarisers

Our Medical Summarisers take day to day responsibility for ensuring that patients medical records are up to date and all clinical information received from hospitals are input into our clinical system.

Elena Preda

Caretaker

Ricardo Gajeton

District nurses

The District nurses work closely with our GPs and other agencies to ensure high quality and continuity of care. The District Nursing team are responsible for providing nursing care, continence advice, support and advice to those people suffering acute, long-term and terminal illness, both in their own homes and within residential care. They can be contacted on 020 8709 5555

Health Visitors

The role of your Health Visitor is to improve Public Health by working with individuals, families and communities. The main focus of their work is families with children from birth to 5 years. They provide baby clinics, developmental checks, advice on sleep and feeding problems and general problems for the under fives. Drop-in Baby Clinics are held at: BECKTON AND ROYAL DOCKS CHILDREN'S CENTRE Tollgate Road, Beckton, London, E6 5UP 1st Tuesday of every month 10.00am - 12.00pm 2nd & 4th Wednesday of every month 13.30pm - 15.30pm Early Start Docklands Winifred Street E16 2HX Every Thursday 10.00am - 12.00pm

Midwives

They hold antenatal clinics in the practice as well as visiting expectant mothers in their homes. Most of our pregnant patients have their babies delivered by a midwife from our team. You can contact the midwives via Newham University Hospital switchboard on 020 7476 3000.