The online consult triage service now has a staggered opening time to cope with demand and safely manage the number of patients we can consult with on a daily basis.
Online services are available:
Monday to Thursday – 7am to 10am and then again from 1pm to 4.30pm
Friday – 7am to 10am and 1pm to 4pm
When there is excessive demand the practice may need to change open and close times of the forms to ensure that we can safely manage and triage the forms coming into the practice.
If you attempt to complete a form and there is a message saying the service is not available right now, this means the forms are closed, please try again when the forms next open according to times above.
By opening the forms earlier at 7am we hope that this will enable people who work to access the system.
Thank you for your understanding.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
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Newsletter7th November 2022
Welcome to the November issue
of the 50 Steps newsletter. In
this issue, we have updates on protecting your health this winter and cost of living support, including Warm Havens opening across Newham. We also share tips on how to keep your home warm, dry and free from condensation and mould as much as possible.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.