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October 2018

172 doctors and nurse practitioner appointments were lost. Each appointment costs £45

55 practice nurse appointments were lost. Each appointment costs £18

96 healthcare assistant appointments were lost. Each appointment costs £12

Total cost of lost appointments to the NHS for October is £9,882

Please notify the practice on 020 7473 9399 in good time if you are unable to keep your appointment so that it can be offered to someone else!

Tollgate Facebook Page

Named Accountable GP - Your named GP is normally the GP you are registered under however you can see any GP within the practice. Please ask at reception if you are not sure.


Tollgate Medical Centre

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. Roads in Our Area.


If you are unable to attend an appointment at Tollgate due to time restrictions there are a number of appointments that are bookable at other GP Surgeries in the local area, please see the table below for further information.


Hearing Aid Batteries

We are able to supply hearing aid batteries to those patients with hearing aids, if you are in need of new batteries please speak to our reception team who will be able to arrange for you to be given a new supply!

National Diabetes Audit: Helping to improve Diabetic care

Tollgate Medical Centre is taking part in an important national project about Diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA)

If you do not wish for your information to be used please inform a member of our reception team. This will not affect your care.


Health Visitors and Children's Services

Please visit the below website for information on your local health visitors, children's services and much more!

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Patient Survey

The purpose of the survey is to help us assess patients’ experiences of the access and quality of care we provide. If you would like to complete a survey, click this link

Friends & Family Test

If you would like to take part in the Friends & Family Test, then please use the self checking in machine at the front counter, where patients can do the short survey. Please ask at reception if you require any help.

New Automated Telephone Service

Now you can book, cancel and check your own appointments, any time, day and night! All you need to use this is a touch-tone telephone, your contact telephone number and date of birth.

When you telephone the surgery, select the option for the Automated Booking Service and then follow the simple instructions.

Remember - You can telephone the surgery around the clock, 7 days a week.

Note - You must inform the surgery if you change your contact telephone numbers - your home and mobile.

Please click on this link. Newham_CCG_Practice_Statement_of_intent[1].docx

For Urgent Advice & Treament when the Surgery is Closed Call 111

(Site updated 08/11/2018)
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